PENGARUH KEPEMIMPINAN TRANSFORMASIONAL, KECERDASAN EMOSI, DAN ORGANIZATION CITIZENSHIP BEHAVIOR (OCB), TERHADAP KINERJA KARYAWAN KSU USP ANGGRAINI MAKMUR DI KOTA AMBON

Abstract

This research was conducted at KSU USP Anggraini Makmur in Ambon City. There are respondents who served as managers as many as 44 people who sampled using nonprobability sampling technique, with

Purposive Sampling. Methods of data collection using questionnaires, techniques data processing with multiple regression. The study found that the whole the hypothesis has been proven significantly. There is a significant influence between Transformational Leadership, Emotional Intelligence and Organizational

Citizenship Behavior (OCB) on Employee Performance. The variables the most dominant influence is Transformational Leadership, as well simultaneously independent variable have significant effect to dependent variable